You might have been charged an additional amount for your medication if the specific medication you purchased in the Hippo app was different from what your doctor prescribed you. In order for your prescription to get filled, we might have charged you slightly more than your original price.
For example, if you entered a quantity of 30 pills and your doctor prescribed 60 pills, the cost will be more than what you were originally quoted. We want to make sure you have access to the medication you need which is why you might see a different price charged to your account. If you have any questions about this please call our Customer Care team at 1-877-387-8042. One of our Customer Care Agents will be happy to assist you.